Personal Data Protection Policy

In accordance with applicable legal regulations, we present you with the terms of Personal Data Protection.

The operator of the website manexagroup.com is:

MANEXA GROUP s.r.o., Kaštieľska 17474/2, Bratislava – Ružinov, 82105 Slovak Republic
Company ID: 46907807
Tax ID: 2023641565

We declare that we process your personal data in compliance with applicable legal regulations, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as “GDPR”).

What data we process

On our website, you can contact us via forms – a contact form and a reservation form. Each form includes a checkbox by which you grant us consent to process the data you provide for a specific purpose. The information you enter in our forms includes mandatory and optional data. Without providing the mandatory data, it is not possible to submit the form and contact us.

By completing the form and checking the consent to the processing of personal data, you voluntarily provide us with personal data to the extent specified in the completed form.

Specifically, the personal data we request from you through the forms include:

First and last name
Telephone number
Email address

How long do we process personal data?

When processing personal data, we adhere to the principle of data minimization regarding the retention period. Personal data are processed and stored for the duration necessary to fulfill the purpose for which they were collected. The processing period based on the legal ground of contract performance and pre-contractual measures is determined by the legal regulations of the Slovak Republic.

When using our website manexagroup.com, data are collected through third-party cookies. We use third-party cookies to collect aggregated statistical data through analytical tools such as Google, Google Analytics, and Facebook.

These cookies collect information about how you use our website, such as which pages you visit, whether you encounter any errors (for example in forms), and information about your browser, geolocation, language settings, time spent on certain parts of our website, and similar data.

These cookies do not collect any information that could identify you personally – all collected data are anonymous. We do not control cookies from third-party websites. Third parties are responsible for how their cookies operate and how personal data are processed. By disabling these cookies, we cannot guarantee full functionality of our website.

How to control cookie settings

You can control or delete cookies at your discretion. Instructions on how to manage and delete cookies can be found in the “Help” section of your browser.

Purpose of processing your data

Personal data provided in the contact and reservation forms are processed for the purpose of contacting you, responding to your message, and completing accommodation reservations. Personal data provided in the newsletter subscription form are processed for the purpose of sending news and promotional messages.

Using third-party cookies, we:

Obtain data on how our website is used
Obtain data about browsers, geolocation, language settings, time spent on specific parts of our website, etc.
Can identify potential errors and improve the quality of our website by resolving them

Browsing data collected according to cookie settings are not stored in our internal systems.

Your rights and options

Right to withdraw consent – If we process your personal data based on your consent, you may withdraw this consent or object to processing at any time by contacting us.
Right of access – You may request information about how we process your personal data, including why we process them, which categories of personal data we process, with whom we share your personal data, how long we store them, whether processing includes automated decision-making, and whether data have been transferred to a third country.
Right to rectification – You have the right to notify us if any of your personal data are incorrect (e.g., if you have changed your name or address), and we are obliged to correct such inaccurate data.
Right to be forgotten (right to erasure) – If we process your personal data unlawfully, for example longer than necessary or without justification, you may request the deletion of such data.
Right to restriction of processing – From the moment you request correction of your personal data or object to processing until the issue is resolved or the accuracy of the data is verified (or amended according to your instructions), you are entitled to restricted processing. This means that, apart from storage, we may process your personal data only with your consent, if necessary in connection with legal claims, for the protection of the rights of others, or if there is an important public interest. You may also request restriction if the processing is unlawful but you do not wish the data to be erased.
Right to object – If you believe that we do not have the right to process your personal data, you may object to such processing. In such cases, we may continue processing only if we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms. However, your personal data may always be processed if necessary for the establishment, exercise, or defense of legal claims.
Right to data portability – You may request that the personal data you provided to us based on consent or contract performance be provided to you in a structured, commonly used, and machine-readable format. You also have the right to request that these data be transferred to another data controller.

How can you exercise your rights?

If you would like further information about the processing of personal data or have any questions, you may contact us by email at info@manexagroup.com

You also have the right to lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic. Further information about the authority and the complaint procedure can be found at www.dataprotection.gov.sk